Close Lexus Service Center near Merrick, NY
Testimonials
I was blown away by the service that I received
my experience was 5 star
“ my experience was 5 star. My service representative ,Manny ,was courteous, friendly , and professional . He treated me with respect and was attentive. The valet staff were also very friendly and accommodating and actually smiled as they brought up my car. I almost felt guilty getting this kind of treatment! Being a New Yorker, I'm weary of people in "customer service". they are genuinely doing a great job, all while not being condescending. I left a very pleased customer and I hope they continue to do a great job! ”
The 5 star is mainly for a sales rep Jeffrey Peralta
“ The 5 star is mainly for a sales rep Jeffrey Peralta - I did not interact with others (only service which was ok). I have been in many dealerships across two decades, and this was by far my best experience. Jeffrey helped to purchase my lease, scheduled a service for me, was accessible before the appointment, and very courteous throughout the process. I am constantly on my toes in dealerships with 'where is the catch' moments and it never arrived. Smooth, respectful and reasonably fast. ”
FANTASTIC car shopping experience!
“ FANTASTIC car shopping experience! From the moment I arrived I was greeted with a warm smile and the highest level of professionalism. The manager Mike came out of his office and welcomed me and my wife to the dealership. Freddy Batista was our car sales specialist. I have been leasing cars for the past 25 years and I have never worked with a more patient, knowledgeable, and pleasant sales specialist. We left with a brand NEW RX450h Premium. WOW! What a purchase and overall GREAT experience. Thank you Lexus of Rockville Centre. ”
Our car experience was excellent
“ Our car experience was excellent. Jeffrey helped make my parents fell very comfortable during the sale and gave us a full tutorial on how to use the car. I would definitely go back to this dealership. ”
Customer Testimonial
“ Honest. Transparent. Friendly. Amazing service. Mike & the team are amazing across the board. Highly recommend! ”
My experience with Rockville Center Lexus was awesome
“ My experience with Rockville Center Lexus was awesome. Clemente was a pleasure to do business with. He was both honest and personable. ”
Great experience!!
“ That guy Vivian is the best ever ”
Fast and friendly
“ Fast and friendly Riz my service rep. Was fantastic! The young woman at the desk helped with my confusion without out being rude or condescending. She was a pleasure to speak with. 5 stars plus an extra one for making me feel welcome and comfortable as a first time Lexus owner. ”
Customer Testimonial
“ Outstanding service. Prestige replaced the struts/suspension on all 4 wheels of my Mercedes CLK 350. They were responsive, very reasonable, prompt and a pleasure to deal with. Not at all words I'm accustomed to using regarding car service/repair. Highly recommended. Congrats to Mike and crew. ”
Customer Testimonial
“ I should've written this review a long time ago. My experience here was excellent. I just needed an inspection and the wait was reasonable, plus they had me wait in my car and came out to tell me when I could drive my car up. Price was right and experience was fine. Nice people and a good dog in the office. ”
Customer Testimonial
“ I had a flat tire and they were able to get me a new tire within 24 hrs and then had me in & out of their shop within an hour. They also added a tire air-cap (as mine has fallen off the tire). Additionally, their prices are very reasonable. ”
Customer Testimonial
“ This review is late in coming. An entire year late cause I accidentally posted it for another company with the same name. I'm going back again tomorrow to get my emissions text again Everyone was super nice. Called at 10am on a Saturday to ask about a yearly emissions test. Told they were super booked, but if I could bring the car by 10:30am, they could fit me in. Take note these guys close at noon on Saturday! Mike and the guys were amazing. I was out by 11:15, could not be happier. Thanks! ”
“ I recently bought a Lexus from the dealership and I was blown away by the service that I received. I worked with Clement (my salesperson), Derrick (GM) and Joe (Finance) and they were all fantastic throughout the entire process! I will definitely be bringing my repeat business back and referring all my friends and family as well! ”